- MEM11018B - Organise and maintain warehouse stock receival and/or dispatch system
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
MEM11018B Mapping and Delivery Guide
Organise and maintain warehouse stock receival and/or dispatch system
Version 1.0
Issue Date: May 2024
| Qualification | - |
Unit of Competency | MEM11018B - Organise and maintain warehouse stock receival and/or dispatch system |
|---|---|---|---|
| Description | |||
| Employability Skills | This unit contains employability skills. | ||
| Learning Outcomes and Application | This unit applies to organising and maintaining warehouse receival and dispatch areas. It includes the configuration of receival and dispatch areas, taking into account customer and supplier needs, documentation and system requirements and enterprise quality practices and procedures. Special requirements of products, materials and location are taken into account.Band: AUnit Weight: 6 | ||
| Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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| Prerequisites/co-requisites | Path 1MEM11006B Perform production packaging MEM11011B Undertake manual handling MEM11013B Undertake warehouse receival process Path 2MEM11008B Package materials (stores and warehouse) MEM11011B Undertake manual handling MEM11013B Undertake warehouse receival process Path 3MEM11006B Perform production packaging MEM11011B Undertake manual handling MEM11014B Undertake warehouse dispatch process Path 4MEM11008B Package materials (stores and warehouse) MEM11011B Undertake manual handling MEM11014B Undertake warehouse dispatch process | ||
| Competency Field | Materials handling | ||
| Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
|---|---|---|---|---|---|---|---|---|
| Elements of Competency | Performance Criteria | |||||||
| Element: Allocate/coordinate work activities in receival and/or dispatch areas |
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| Element: Maintain stock receival and/or dispatch system |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | A person who demonstrates competency in this unit must be able to organise and maintain a warehouse stock receival and/or dispatch system including allocating/coordinating work activities. Competency in this unit cannot be claimed until all prerequisites have been satisfied. |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts. |
Context of and specific resources for assessment | This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team. The assessment environment should not disadvantage the candidate. This unit could be assessed in conjunction with any other units addressing the safety, quality, communication, materials handling, recording and reporting associated with organising and maintaining a warehouse stock receival and/or dispatch system or other units requiring the exercise of the skills and knowledge covered by this unit. |
Method of assessment | Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. The candidate must have access to all tools, equipment, materials and documentation required. The candidate must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials. |
Guidance information for assessment | |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills |
Look for evidence that confirms skills in: coordinating staff and equipment for receival and dispatch planning and sequencing operations/activities communicating with management and staff solving warehouse problems producing stock receival and dispatch reports developing and implementing procedures accessing, entering and maintaining information on manual and electronic records/files and forms checking and clarifying task-related information |
Required knowledge |
Look for evidence that confirms knowledge of: receival and dispatch systems legislation, regulations, and codes of practice inventory systems and procedures auditing processes quality systems warehousing systems safe work practices and procedures continuous improvement processes and procedures hazards and control measures associated with organising and maintaining a warehouse stock receival and/or dispatch system |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Equipment and/or staff | Calculators, scanners and portable computers, drivers, stores assistants, casuals, specialists |
Modifications | Extra staff, adjustment of hours, set up special storage areas, hire of lifting equipment |
Problems | Out of hours receival, late deliveries or dispatches, dealing with goods that need equipment for loading or unloading, hazardous goods, inadequate stores capacity, emergency procedures, special legislative requirements |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Equipment and/or staff are allocated to meet receival and/or dispatch schedules. | |||
| Relevant documentation is distributed and collected. | |||
| Contingency procedures are developed and implemented for receival and dispatch problems. | |||
| Information is provided and extracted accurately according to standard operating procedures. | |||
| Receival and dispatch reports are produced as required. | |||
| Modifications to dispatch and/or receival system are made according to standard operating procedures. | |||
| Problems with receival and/or dispatch system are identified and reported according to standard operating procedures. | |||
| Participate in continuous improvement of dispatch and/or receival systems. |
Forms
Assessment Cover Sheet
MEM11018B - Organise and maintain warehouse stock receival and/or dispatch system
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
MEM11018B - Organise and maintain warehouse stock receival and/or dispatch system
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: